Direct TV
Fraud

Only if i had checked the reviews before trying to order this crap I would not be one here today. As of today, October 27, Directv still has my money, I have no service, and I have spoken to customer service and haven't gotten any results! I ordered the Directtv service on September 25. It seemed like a good move. Once my order was placed, and my money was taken off my card, I was given an installation date of October 21 nearly three weeks later. On the installation date, the technician came two feet into my home and stated "I most likely won't be able hook your dish up through Directtv because you are on the wrong side of the building. But for $75, I can come back on my own time and install a dish." Ummmm huh? That seems like a damn SCAM to me. So immediately I told him thats ok and to cancel the installation. He then called Direct tv and put me on the phone with a representative who stated that my order was cancelled and I would be receiving my refund in 3 days. I waiting four days and called Direct tv inquiring about my refund. The representative stated " your order was never cancelled it will be another 3-5 days". Excuse me my order was cancelled on Friday, its now thursday and now I have to wait another 3-5 days for my refund. I asked for a supervisor and was told she was busy and she would tell me the same thing. After speaking to her, she did tell me the same bullshit. I asked for her supervisor, who also told me the same bullshit. They didn't even want to give me the information to file a complaint, I had to research it for myself. I think the whole company is a fraud and I hope it flops. How can you run a company based on fraud and bullshit. Direct tv give me my refund and you will never have to worry about me again in life! People remember to take the time out and file complaints and let others know about your bad experiences. Sincerely, A pissed off never to be customer Baltimore, Maryland

Company: Direct TV
Country: USA

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