Sprint
Poor customer service

Poor customer’s service. Deceptive marketing and business practices. Early Termination Fees with no grace period. I have been with Sprint for over 11 years, and they offered a discount of 10% if I had an AOL email address. I asked the Rep. If this would extend my contract, and he said no. So I get the email and it says 2 year renewal and a few lines below it says “contract extension: no”. So I believed the Rep. When he stated that it would not extend my contract. They put in special notes all the time.

Company: Sprint
Country: USA

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