AT&T
Uverse
- 07-13-2011
- 22
1. You do not get fiber in your house in most cases. I was led to believe you did.
2. I have had U verse in my house for about 3 months. It has been down about as much as it has been up. For 3 Months of bad service $15.00 credit
3. Called U verse with a complaint Friday July 08 about 11:00 pm. An appointment was made for Sunday between 12:00 Pm and 4:00 Pm no show, no phone call, nothing. I called again after 4:00 Pm Sunday to find out why their answer was The Tec. Forgot to post it. Another appointment was made for Monday July 11 Another No Show, No Call or anything AT&T did not have a reason this time. Another Appointment was made for Tuesday between 12:00 Pm and 4:00 Pm. Yep you guessed it No show at 4:00 Pm Called back and the lady at AT&T told me they were running late a tec. Would be here no later than 5:00 Pm Tec showed up at 5:30 Pm
If this is not sorry service, someone tell me what is
I am thinking about entering a class action against AT&T.
Anyone else interested?
Company: AT&T
Country: USA
State: North Carolina
City: Gastonia