Birch Telecom
Refused to help me

Telecommunications

I can't summarize in 100 terms how terrible the corporation continues to be in my experience. They've pushed me towards the edge of the total crisis. I've talked to atleast 10 folks from the corporation and that I have yet to get a right answer. I actually donot obtain call-backs when guaranteed, I get workers moving the dollar, and was informed with a supervisor when the VP of fund don't do her work they can not make her. He actually went so far as calling her out by title! If you should be buying business that costs you properly or atleast repairs their errors then you definitely don't need Birch for almost any kind of support. I've attempted since Dec to solve a problem and simply after I eventually believed it had been set, I obtain another statement that's still wrong. After I named about this recently I had been provided perspective and disrespect and also the same tune and party that I had been provided every additional period. They'll start a solution and that I never hear back from their website. I've attempted to become reasonable and provide the corporation an opportunity but its simply not worth the misery month after month. I'll be processing a study using the FCC and that I wish that they'll assist me since Birch won't! All I'd like is just a proper bill, is the fact that to much to request?


Company: Birch Telecom
Country: USA
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