Verizon Wireless
Rudeness and talking me out of iPhone

Nowadays, April 23rd, Our child and that I visited the Kendall Park Verizon Wireless shop to obtain her the iPhone 3G, because they had marketed the support. The supervisor of the shop, from the beginning, was really sudden around, and asked "why the iPhone and fall $300... Why don't you the Android." Our child needed the iPhone, therefore we remained on-course. He extended to "bash" the iPhone, about Appleis insufficient alternative solutions. I told him I reduced any guarantees by both Verizon or Apple, until it's taken care of overall. Therefore, no actual difference, if you should be talking about guarantees.

I undertand devotion for your Verizon manufacturer... But I actually donot have to be impolitely asked.

I'm a Verizon Wireless customer for 0ver ten years. My spouse was overdue with paying $100 of the statement that occurred to increase since my other child improved towards the Android 8 weeks before. And my spouse had our expenses on car-bill pay agendas for specific quantities (mainly historically correct.)

And Also The supervisor stated that before $100 is compensated he couldn't check out the consideration and may not support me. Did he believe I had been a deadbeat? Could not he have simply questioned basically desired to block it aside immediately, to ensure that my journey wasn't lost?

He was again really sudden, highlighting on disrespect, absolutely really eager and rude.

He actually attempted to consult me to depart the store, since I told my spouse about the telephone (while I had been within the store) that she must consider whether we ought to change to AT&T (iPhone is cheaper there... Plus they have experienced it to get a long time.). He explained he didn't wish to hear my discussion. This person was simply unbelieveable. EXACTLY WHAT A LOSS!

Prevent this "supervisor, as he describes herself.

And Verizon - You'd better deliver some Customer Support guides to that particular supervisor which shop. Suprising conduct, because it is this type of new-store... Significantly less than 24 months because complex.

He's obvioulsy unhappy together with his work... I had been not at all pleased with the way in which he addressed us. I've never registered any "Grievances" boards before. But this Verizon supervisor simply got me so enraged.

Thanks.

Company: Verizon Wireless
Country: USA
State: New Jersey
City: Kendall Park

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