Sprint
Horrible customer service

Sprint promised us that we will pay 49.99 for a new phone because we are eligible for an upgrade.instead, they charged us the full price for the phone, $345. They later gave us a partial credit and promised to give the rest back later. We called many times, and received many promises but they refuse to give us a credit. Every time we call, we have to say the whole story over again. The customer service is horrible.

Company: Sprint
Country: USA
State: New York

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