Residential
Bad service and rude customer support

Since Suddenlink went electronic within our region, we're seldom ready to look at Television and certainly will rarely make use of the web. After I contact, it certainly is the same. There is a in your town and it'll be fixed quickly. The client support is rude and you will never obtain a right answer. I named a few months before and setup a scheduled appointment concerning the insufficient online sites as well as had a need to have it wire looked over since we'venot had the opportunity to obtain stations 7-23 given that they went electronic; and of course the regular empty Television monitor. While no technician turned up, I named simply to discover they'd obtained it upon themselves to stop the visit simply because they stated the web was now mounted. Well you know what, our web wasn't set and we still required anyone to take a look at our Television cable. Additionally, we've been very long time clients in goodstanding together. One cost was 4 times overdue along with a $5.00 late charge was put into the statement. I settled it the following month, but evidently since I did not instantly include $5.00 before I actually understood there was a late charge or just how much it had been, I am being punished with $5.00 put into my statement every month today. Is Suddenlink truly that hard-up for the money? Easily had a $1.

00 for each moment they explained the interruption was set, I Would have sufficient to pay for their absurd late charge

Cost on the late charge cost but still have cash remaining!

Company: Residential
Country: USA
State: Kentucky
City: Elkhorn City

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