AT&T
Service shut off while in hospital, no due date change

Telecommunications

A change in my monthly income was changed beyond my control. Because I am on Disability and retired, the dates that my income to be directly deposited was changed, which conflicted with the due date of my payment.

I tried two months to get them to cooperate with me and they said there was nothing that they could do and I would have to change my telephone number.

They discontinued my phone service while I was in the hospital which infuriated me because I tried to get them to help me with situation.

All other creditors were more than happy to cooperate with me and changed the due date of payment.

I am leaving ATT/


Company: AT&T
Country: USA
State: South Carolina
City: Charleston
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