Santander Consumer USA
Refused to Move Due Date After Disability Income Changed, Late Fees Charged

My income was stopped in 2009 due to an amputation. Ask them to change due date from 8th to 24th hoping we could still pay. God made a way so we never missed a car note in 5yrs. Got on Disability from Social Security in July. I now get one check a month and that's on the 3rd. Since it was changed once to the 24th of the month, they won't changed it again. So, I get paid on the 3rd and can't pay any other time. I called to see if they would put the due date back to the 8th so I wouldn"t have to pay late charges and they refused. I pay every month on the 3rd which is 10 days after due date and they charge me $14.35 for late charges which I can't afford because by the time I pay my bills (including car note), groceries and gasoline, I have Nothing left for the month. They are rude, you can't talk to any higher ups, and it's a NO right off the bat. My last note is in Nov. 2011 and it will be the BEST Day of my life to finally pay them off but they will try to get as much money from me till then. In THE NAME of JESUS they will never have me as a customer ever again! Please do not do business with this company. They are crooked and don't care about your situation even though you pay ALL your notes. They never let me know that they bought out the original company I was paying to. (Drive Financial), Neither did Drive. I started getting statements from Santander instead. I PRAY someone will do something about this... I have NO good words for them. Please Beware!

Company: Santander Consumer USA
Country: USA
State: Texas
City: Dallas
Address: 1010 W. Mockingbird Lane suite 100
Phone: 18882224227
Site: santanderconsumerusa.com

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