AT&T
Third BlackBerry With Trackball Problems and Warranty Expired Quickly

Telecommunications

Have had 3 different Blackberry and all of them had problems with the ball.

This last one is a Blackberry Bold is a refurbished phone provided by AT&T.

The 90 day warranty has expired and when I spoke with them, all they want to do is sell me a new phone at $200.00 or get an iPhone at 399.00 plus sign a new contract.

Besides being transferred from department to department where no one can help you.

Customer service is terrible. As soon as another company gets the iPhone, I am sure AT&T will lose a lot of customers. I have been with AT&T for several years.


Company: AT&T
Country: USA
  <     >  

RELATED COMPLAINTS

IPhone
Can't live without my iPhone, byebye Blackberry

T-mobile
Defective BlackBerry phones replaced repeatedly, upgrade pushed, early termination fee

ATT Wireless
Blackberry Bold replaced five times, comparable model with Wi Fi refused

Apple Inc
iPhone declared water damaged and warranty denied

AT&T Mobile
iPhone Pitched as Cheaper but Not Supported by Carrier

Blackberry
BlackBerry thunder 9500 reviewed by me - BlackBerry thunder 9500

Blackberry
Blackberry reviews - Contract

Blackberry World on Curve
Blackberry World

Verizon Wireless
Cannot Upgrade to iPhone Until April, Plans to Switch to AT&T

AT&T Mobility - AT&T Wireless
Warranty replacement refused after multiple phone exchanges