AT&T
Robbed by liars

I had been robbed of the prepaid support by these liars. I possess a pantech matrix telephone put up on the prepaid support since June 09 and not had a servere issue with-it till November 9th 09. I had been examining my voicemail through my very own home and got billed for this (a $1 everyday entry charge and $. 10 for that first moment). I understood it was an inappropriate cost and so I instantly named client solutions to deal with the problem. After speaking with two diverse reps I acquired various solutions from both. No body understood exactly what the correct cause was however they both decided that I had beennot said to be billed and left me unaware suggestions about how to not be billed later on. They returned me but never set the issue.

Two days later I incured exactly the same problem again examining my voicemail from my very own land-line and named instantly to reslove it. Following a inexpensive difficulty shooting I had been hang-up on, the repetition never called back. Another moment I named this time around I had been hanged on again and not obtained a return phone. Then there is a athird and forth period and that I ultimately turned hot using their carlessness. I eventually asked to get a boss who was a persistent pain within the u-kno-what, and he charged me for that inccident saying it had beennot turning up on his display like a voicemail retrival. He was really rude and rebutted every consideration I raised.

I lost a complete of two hours looking to get things evened out-but obviously they charged me for anything. They actually charged me for utilizing my telephone to trouble-shoot though it was in the demand of the reps while I had been about the telephone together. They handled me like I had been silly and created undertoned recommendations that used to donot understand how to run my cell phone. Finally I recommended reseting my move code and also the issue was set, despite the fact that there is no vary from my previous pass-code. A genuine marketing issue indeed. I was never returned for almost any of my statements, and after so much hassel and disrespect I Have chose to abandon at&t wireless providers. They are an unworthy business.in a nutshell CHEATING LIARS.

Company: AT&T
Country: USA
State: Florida
City: Jacksonville

  <     >