Charter Communication
The Worst Service Eve

In more than 22 times, I've not had all three of my providers, web, phone, tv (wire), operating previously in one single evening

I've had 8 support calls, 12 specialists, more than 25 calls towards the organization, and two 4 time planned visits, where the technicians did not actually appear

I repeatedly obtain a communication declaring the point are now being susceptible to an excessive amount of traffic in a given period for both my regional and long-distance calls. The 3-way calling includes a lengthy 20-second mistake period so when it will link lastly, it disconnects once the first-party is triggered the point or even the phone simply never experiences.

It got all 8 service calls before my Televisionis were designed to get a significantly less than fluffy to totally unrecognizable images on my NEARBY Television channels and today I still have one established that does not perform correctly, though I've never had just one problem with-it after I was within an area using another local wire support.

I've dropped more than 36 hours of time today, with this particular silly organization so when I named to oppose the $240 first statement, they really stated they'd need to remember to decide whether they'd renounce the very first weeks costs! The web hasn't been poor, apart from the truth that it got about 4 1/2 hours to ultimately obtain a specialist who understood just how to assist me get my contacting directly, because unlike other cable businesses, the very first specialist stated they'd not have the ability to assist me using their support linking to Outlook Express. The 3rd consultant, was ultimately ready to assist.

I've discovered that all the specialists and customer support phone assistance individuals have been exceptionally good, using the exclusion of 1. But good does not reduce it once the serice hurts

The trouble and lack of period continues to be excessively expensive

As well as their specialists receive significantly less than a phrase value of background about the consideration each and every period they appear at your doorstep. The very first issue out-of their jaws is..."what exactlyis the issue". I obviously desired to choke poor people men! But he showed me the written text info they're provided which is unbelievably

Emptiness of the problems.

I had been compelled to obtain constitution for my wire since I shifted to some new region. Today, when I stay waiting to determine if my telephone is likely to be up and employed by the 3rd evening in AROW, I'm likely to become compelled to get rid of atleast the telephone and wire providers. The web is apparently doing okay.

Headache in Pasadena, CA

Company: Charter Communication
Country: USA
State: California
City: Pasadena

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