Vonage
Rip Off, Cancellation Fee, Over charges

Telecommunications

Voice quality terrible, can not be used for faxing at any speed, customer support horrible. Simply put avoid Vonage at all expense. Never told me about a two year contract and cancellation fee and hit me with a $80 cancellation fee which I am fighting now and will not honor. Had leave message on answering machine at the company headquarters, could not get to a live person no matter what. Customer service will do anything to keep you going as a customer, don't get sucked in.


Company: Vonage
Country: USA
State: New Jersey
City: Lakewood
Site: vonage.com
  <     >  

RELATED COMPLAINTS

Vonage
Terrible Customer Service & Policies on Cancellation

Vonage
VONAGE customer service

Vonage
Once you sign-up they will bill you forever regardless of you cancelling service

Vonage
They rendered me unusable service and then charged the cancellation fee

Vonage
Very difficult to unsubscribe after numerous unsucessful attempts to resolve line quality issue

Vonage
REFUSES TO CANCEL MY ACCOUNT Adrian, employee # 010071, refused to cancel my account without me agreeing to $45 CANCELLATION FEE. I never agreed to this fee and refused and I want out! Internet

Vonage
Vonage ENTRAPS it's customers! Lansing Nationwide

Vonage
Vonage LIED to me

Vonage
Fraudalent Cancellation Practices Orlando Florida

Vonage, VOIP Service
Ripoff terrible poor customer service continued credit card billing after cancellation excessive waiting for customer care Greensboro North Carolina