AT&T
No action or concern on stolen phones

In February my ATT/AT&T TILT phone was stolen. The HTC 8195 is pretty much the top of the line at ATT/AT&T with the IPHONE so the cost was above $400. Several weeks after buying it my phone was stolen - the perpetrator answered it several times the next day. This phone is serial number identified, has GPS etc but ATT washes their hands of it and actually facilitates the trafficking of these stolen phones. They refuse to insure these phones, have no program that they'll talk about to recover or catch those reactivating with a new SIM card and essentially laugh all the way to the bank. DO a search on ATT TILT on E-bay or Craigslist for a quick demo of what's going on. Racketeering? Yes Negligence? Yes Fraud? Perhaps... They certainly have the means and ability to do more, to do something, why don't they? Check with your provider to see if they use stolen phones as an income booster or take the interests of their customer into account...

Company: AT&T
Country: USA
Site: att.com

  <     >