Virgin Mobile
Charging for incomming calls

I have a cell phone from 'Virgin mobile USA' and I choose the '18 TALK' as TALK PLAN.in this plan there is no charge for incomming calls. After one month later I recognize that they are charging me for every thing even for incomming calls. Now, I am afraid to open the light on my cell phone, because Virgin Mobile may charge me for that.

I have tried to reach the 'Virgin Mobile Customer Service' but they do not reply to my emails. They sent an email which says that I am not being charged for 'INCOMMING CALLS' but they are charging me.

Last ten days incomming calls are recorded on my phone. I have sent these records to them but they do not replied yet.

And I am being charged for incomming calls. Can somebody help me about that?

I dont remember that I sign something which was аbout: I am accepting that I can be charged for incomming calls???

Company: Virgin Mobile
Country: USA

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