Qwest
Charged $85 Repair for Outside Line Static Problem
- 07-18-2008
- 4
I heard a loud static noise on my home telephone. Qwest Technical Support ran a test on my phone line and said that it was a short in the line on the outside of the house. They then told me they could fix it but were going to charge me $85.00 to fix it. I told them that was ridiculous. I am paying them for a service and they want me to pay for the repair of an outside phone line? I canceled my service immediately and will never do business with them again.
Company: Qwest
Country: USA
State: Arizona
City: Phoenix
Site: qwest.com