Comcast
Charge and collect of returned equipment

Whenever we shifted to some new handle, we additionally moved our comcast support. Once the installment men found deploy the gear, he got the aged equipment and place in the brand new types. We thought it's okay. The final statement in the previous handle has this unreturned eqiupment cost of $160. I named and was informed to dis-respect this statement since this can be a change of eqiupments with no have to return. Then we obtained the expenses towards the new handle for that support in the new handle and we settled them down and we never noticed from their store anymore. Then suddenly we obtained an assortment notice for this us-delivered equipment. I called everyone, the collection company and comcast. Comcast requested me to hold back for 48 business hours (5 times) and about 1 week later after I named again to check on the standing, I had been informed there's no records within their program regarding our first telephone call. Meanwhile our credit rating currently get influenced. So comcast is really effective and we customers don't have any right whatsoever. This really is therefore crazy and what we customers may do, what's our choices.

Company: Comcast
Country: USA
State: California
City: Alameda

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