Mountainblack.com
Not transparent (lost money) london

Ordered a jacket because in was displayed "in stock" (it was sold out at all other online shops). Amount was charged in US$ instead of ; exchange rate was far away from actual exchange rate. Email request was not properly answered.
After two weeks i've contacted mountainblack.com and asked when the jacked will be delivered: no clear answer. I've sugested mountainblack to cancel the order without cancellation fee if it can not be delivered: order was immediately cancelled and 25% cancellation fee where charged. Blackmountain.com did not reply to my complain that i did not cancel the order...

Lost more than 200. Email reply pretty delayed and did not answer the questions asked.

My advice: don't do business with mountainblack.com

Company: Mountainblack.com
Country: USA

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