Northstar Cases
No response from this company until my credit card company stepped in
- 03-19-2011
- 13
Two days after ordering my waterproof case I tried to contact the company by e-mail, (there is no other way to contact them). They have a online chat which is offline all the time. One week later I contacted my credit card company and received an e-mail at 9:30 pm that night. I was told that they were extremely busy, that the item was sent out two days after ordering, apologized, and said they would resend. Exactly two weeks later from the time I ordered, I received my product, (no plastic seal and labeled with the wrong color). I sent it back and received an e-mail for a partial credit minus $6.99 for shipping. Buyer beware, very unhappy experience and would not recommend...
Company: Northstar Cases
Country: USA
State: Minnesota
City: Shakopee
Address: 1743 Presidential Lane
Phone: 9522409759
Site: northstarcases.com