Trophy Depot
Broken trophies/no refund & false advertising

Beware of free shipping claims... Don't trust their large font boosts of 'Free Shipping on Orders over $95'... Fine print will reveal this only applies to certain merchandise IF you order $95 of those 'certain items', otherwise, your paying shipping. (and do NOT expect any apologizies from this company for this deceptive advertising) Also, DON'T EXPECT ANY REFUNDS FOR DEFECTIVE MERCHANDISE from this company unless you are willing to foot the bill for total return shipping expenses (basically, they'll send you $200 worth of cheap, plastic, broken trophies for free, but your going to pay another $100 shipping them back, with NO reimbursement, to recieve a 'full' refund - #039;full' minus your return shipping expenses & your time on the phone, computer, & in the post office line)

THROPHIES ARE MADE OF LIGHTWEIGHT CHEAP PLASTIC, if they are not broken upon arrival, they will be after 10 minutes in most children's hands. (McDonald's Happy Meal Toys are MUCH thicker & last MUCH longer) PLAQUES were tiny & POORLY CONSTRUCTED. They were made of partical board & the engraving plates were not lined up properly revealing a strip of raw partical board.'FREE' ENGRAVING MIGHT give you enough letters to enclude team name, year, & "Thanks Coach"... IF your team name is relatively short.

This company, despite years of my loyal business (for my dance company & my husbands sports teams) has gone down in my book as ONE OF THE WORST COMPANIES IN REGUARDS TO QUALITY, HONESTY, CUSTOMER SERVICE, & CONSUMER SATISFACTION. Look for an award company with a satisfaction guarentee, trust me when I say it IS worth paying a little more money per piece to ensure your kids get a quality product from a worthy company. (Or you could just torch your cash right now... At least you'll get a little light & heat for your money)

Company: Trophy Depot
Country: USA
Site: trophydepot.com

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