Bikeland / The Woodlands
Extremely Rude Service

I went there, really happy to know that there was a Specialized dealer in the area. I left there insulted and feeling robbed. Poor service job, horrible, terrible attitude of the service manager. This is a bike shop mainly ran by Mountain bikers, where Specialized is more for road bikers. Other than the owner, staff is unprofessional, seldom supervised. Their service manager was very rude to me. I am happy there is Bike Lane just a few blocks North and another Kart and Bike in Magnolia, and if I need Specialized service, I'll just head to Bike Barn down South. If I were the owner I'd either train his staff on people skills or fire the service manager.
I'm never going back there again and I am not recomending them to anyone. Their "technical" service was terrible. They claim to be the "best shop in the area". Trust me, I've seen many, they are not in my opinion. I feel sorry for the owner, he seems to be a nice trusting guy. I wonder why he let's his staff treat customers the way they treated me.

Company: Bikeland / The Woodlands
Country: USA
State: Texas
City: Shenandoah
Address: 19189 Interstate 45
Site: bikelandusa.com

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