Pep Boys
Terrible service!

Sports

On Friday 1/18/08, An ATV was purchased cash from PEP BOYS. It was brought in from their warehouse in Pa. The Store personnel finished the assembly and prep. I was shown how to start it etc. It was started by the store personnel and I heard it run. It was loaded onto the transport vehicle for the 20 mile trip to its destination. It was offloaded into a heated shed and no further attention was given to it till 1/20/08.

On 1/20/08 an attempt to start and ride it was made. It would not start and or run more than 30 seconds. Upon reviewing the owners manual, The ATV was completely scrutinized. It was discovered that an adjustment screw was hanging out of the carbutator.

Pep Boys was called and they said once it leaves the store its out of their hands.


Company: Pep Boys
Country: USA
State: New Jersey
City: Woodbury
Site: pepboys.com
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