Target Stores
False return policy, ripoff!

I purchased a bike after trying it out in the store briefly. When I got it home, it turned out that the back was too heavy after I'd tried it on the street for 10 minutes. I went to the return desk, where the clerk looked at me wide eyed after I'd explained what happened. She said she'd have to call a manager, because used bikes cannot be returned. As I'd said, I'D TRIED IT FOR 10 MINUTES!

I spoke with a manager, who reiterated their return policy. But the wheels only had a little dirt, nothing that a wet cloth wouldn't clean up. Nothing was worn down, as it had only been used for 10 minutes.

To make a long story short, I could get no refund or even an EXCHANGE, which is all I wanted in the first place. I will never, ever shop there again, and urge you to look elsewhere if you ever need to purchase a bike.

Company: Target Stores
Country: USA
State: Virginia
City: Richmond
Address: 5401 W Broad St
Phone: 8042853492

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