Comcast Xfinity
Extra Cable Receiver Fees and Denied Promotional Package as Existing Customer

When the cable companies told us we had to go digital we did. Then we had to pay for additional receivers for each tv in the house. They charge us for service calls when it's there equipment that is at fault.

I tried to upgrade my service and found a reasonable package on their website. They switched me from operator to operator for 10 minutes to try the bait and switch on me. I finally was able to speak to someone explained to him the deal I saw from a link on their web site. He told me they didn't offer that package and it wasn't their website. I said, I printed it off and am looking at it right now. He said it was for new customers not me. I've been doing business for more than 5 years. I can't get a good deal for being a good customer?!! They offer the package in a different town not the one I live in. What difference does it matter what town I live in! The ad doesn't specify that!

Not to mention only one cable supplier per town so try to go from charter to Comcast or to bressnan from one town to the next. You can't! They monopolize the cable TV business you can't do business with anyone but them. It's a ripoff they got us by the balls. The only choice is to go satellite and have a dish mounted in your yard or on your roof. And try to get service with one of these on a cloudy day. It's not fair and they know it we have no where to turn it's a monopoly! Either quit watching tv or get the business given to us.

Company: Comcast Xfinity
Country: USA
Phone: 18778426622
Site: comcast.com

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