SiriusXM Radio
Charged extra after cancelling 3-month trial service

In July after many sales calls to me to get a "great deal" on SiriusXM radio for my car I agreed to a 3-month trial service at a total cost of $17.00. This charge was applied to my credit card and the service started. In early October I asked in writing to the company to terminate my service on the renewal date. I also stated that I did not want to call the 800 number because the representatives would again pass me around to convince me to enter into another contract or extend the trial period. A week later I again wrote the company, this time to CEO Mr. Mel Karmazin to request in writing that my service be terminated on the renewal date and any information that the company has (my name, my phone number, and my address) be removed from their records. Then I got an invoice charging me an extra $53.22 for the 3-month trial period that I already paid for. I again wrote Mr. Mel Karmazin and expressed my displeasure in receiving a solicitation for additional money for a "great trial period offer" that I had already paid for: and I again asked the Sirius XM to terminate my service. Now I am still getting calls from the 800 number trying to get me to pay even more money for a service that has somehow automatically renewed.

Company: SiriusXM Radio
Country: USA
State: New York
City: New York
Address: 1221 Ave of Americas
Phone: 2125845100
Site: siriusxm.com

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