SiriusXM Radio
Prepaid six-month service ended after three months, then charged again
- 05-02-2011
- 52
Received a telemarketing call from Sirius XM with great sounding offer for 6 months of service for low pre-paid price. I accepted. My service didn't go for 6 months, it ended after 3. I tried calling to notify them and waited on hold for over 15 minutes each time. Then, 3 months late I noticed a charge on my cc statement from SiriusXM - I don't even have service! I called, waited on hold for 20 minutes until I got a partially english speaking cs rep. He took notes and said he was placing me on hold for a moment to transfer me to a "specialist". 48 minutes on hold! I called my cc company and disputed the charges. I tried calling back again to see if it was isolated. I waited on hold another 12 minute before I gave up. I blocked them from billing my card anymore. If anyone from Sirius XM calls you, you're probably going to get charged, even if you say no. They are scam artists. Their telemarketers are liars. Beware of XM Radio!!
Company: SiriusXM Radio
Country: USA
Site: siriusxm.com