Acn
Do not every order anything from them or you will be ripped off guaranteed

Shops, Products, Services

Stay away from ordering any products form this company. We ordered regular and digital phone from this company two years ago and it has been nothing but a nightmare!!! They say they give you the best price - example 39.99 for phone but then they add $25 in taxes which is never told to you by the reps and surprise surprise the customer service line said basically oh well. So the actual cost is $60 =- stay will att & t it is cheaper. Constant lying and changing stories made us run from that service.

We also ordered digital phone and they wanted to charge a early termination fee of $90 to cancel one day before the 2 year contract ended. They will not let you cancel online or call them and give a day you want to cancel. You have only 2 days to call and if you miss it oh well better luck next month.

They claim to have the best customer service but charged my card 10 times in row freezing it. Then the supervisor said oh we see the mistake the rep made; well contact us in 90 days and we will see about giving you your $800 back. Did I mention the 2 year contract was ending in 3 weeks?

To top if off it takes 5 minutes running through messages to talk to someone and if you miss a cue then start again. It can take 30 minutes just to cancel something or actually get to a live person.

Save yourself the time and headache. DO NOT order anything where they are going to be your biller or provide you with service. Not worth the time.


Company: Acn
Country: USA
State: North Carolina
City: Charlotte
Address: charlotte, nc
Site: myacn.com
  <     >  

RELATED COMPLAINTS

Digital Depot Online
Digital Depot Scam Artists

Cingular Wireless
Ripoff Dishonest company. Make sure you save your original contract, mine was altered after I signed it! Customer Service is bad

T-Mobile
Cancelled service after contract was over but getting billed Scottsdale Arizona

Directv
Direct TV Sucks - Dont Buy - Direct TV

Access Communications
Left me out of phone book and now are extorting me Ripoff

Birch Communication
Birch Comm is a fraud company. Never trust them!

Bell Atlantic / Verizon
Rip-off cellular phone service

Viatalk.com
Viatalk - VT Viatalk does not tell you about the early termination fee when asked and when times comes, they refer you to their Terms of Service

Hughes Net
Poor customer service!

Verizon FIOS
Stay away