United States Postal Service
USPS, USPS.com USPS refuses to abide by its own policies and domestic mail manual All

So for months, I've been getting mail to the wrong people at my house, as well as the usual junk mail. I believe it is environmentally irresponsible for the Postal Service to deliver this trash which they know is trash, but someone can afford to print and pay for it, so I guess nobody cares. Anyway, according to the USPS Domestic Mail Manual, 508 (recipient services) Ch. 1.1, a recipient may refuse any piece of mail at delivery, or after delivery by writing 'refused' on that piece of mail and returning it. Here's a link to the DMM chapter which covers that: http://pe. Usps.com/text/dmm300/508.htm

So I've confronted my carrier with this, and she has, very unprofessionally, told me that I don't know what I'm talking about, and has repeatedly marked my box 'vacant'. So I attached a copy of the very chapter which states this to the returned mail... Still gets re-delivered to my box. So I went to the local post office (multiple times) and have been told everything from "fill this paperwork out" to... Here's the kicker..."YOU CAN'T REFUSE JUNK MAIL!!!"

I was then told that it is MY responsibility to take the garbage they deliver and I properly refuse back to my house to dispose of it. BS! It states in the DMM that I can refuse any piece of mail, not any piece of mail except for pieces with a 'standardized address'. They have stated that they don't have to show me that in writing, even though I have shown them in their own writing that their policy is that I may refuse ANY piece of mail (with a couple of exceptions that DO NOT cover this 'standardized addressing'.

I encourage everyone to do the same... Print a copy of section 508 of the DMM and start refusing junk mail!!

Company: United States Postal Service
Country: USA
State: Nationwide
Site: usps.com

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