T-Mobile
Promised 4G Coverage Unavailable and Stuck in Two-Year Contract

When I signed for internet on my phone plus 2 other phones, I was told we had 4g here. Well needless to say we have nothing. 99.9% of the time if WI-FI isn't around I can't get on the internet. The straw that broke the camels back was when my internet went down at home and I needed to look Centurylink's number... Guess What? You Guessed I couldn't get on because my internet was down on my home computer. I am in a 2 year Contract with them and I don't think I should have to pay for something that I am not receiving the service on. I pay $40 extra a month for internet that I don't need because it doesn't work. I been on the phone with them several times about this and all they can say is I am in a contract and there is nothing they can do about it. I want out of my Contract. Can you help? Thanks

Company: T-Mobile
Country: USA
Site: t-mobile.com

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