Bolt Internet
Horrible Internet Service At High-Speed Prices, No Customer Service

I had Bolt Internet install internet
service in my home for $107.13. After installing the installer brought
out a contract and said I had to sign it or face extra charges for uninstalling
internet. I signed the contract and was promised high speed internet at a low
price. The service was inconsistent, didn't work on a regular basis and dropped
connection about 5 times a day on average. I called 4 times for customer service
and they never sent anybody out. When I requested that the contract be voided,
Erick Loss, President of Bolt Internet told me he could sue me for failing to
meet the terms of paying for 1 year and also threatened to sue me for slander if
I took my complaint to such places as the Better Business Bureau. I returned all
equipment to him undamaged and he said he would void the contract, shook my hand
and then sent me an invoice for $324.95 for early termination fees

Company: Bolt Internet
Country: USA
State: Arizona
City: Prescott
Address: 600 E. Gurley St
Phone: 9287172658

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