Hotbook Sale
BBV Hotbooksale.com One book order turned into an subscription I knew nothing about

I ordered a book from Amazon on May 24, which Amazon stated would cost $5.00. On May 31, I received a bill to my credit card for $19.95 without notice. I thought that maybe my husband ordered a subscription to something so I did not question it. It was not until October 1, when I talked with my husband about these unusual transactions of $19.95 on 10/1,8/31,7/31,7/2 and 5/31 that I asked my husband if he subscribed to any books and he told me that he did not.

I called the company and reached an automated system where I was given the option to cancel (something I never subscribed to begin with). I cancelled using the automated system. I have no idea how this company could charge my credit card without my knowledge. I am not sure how to get my nearly $100.00 back. I tried to call the company back to talk to a live person, but I was not given the option to talk to anyone about this matter. I would like to warn everyone of these rip off and although we might watch our on-line credit card accounts, we can overlook something and not ask the right questions.

Company: Hotbook Sale
Country: USA
Phone: 8886461662
Site: hotbooksale.com

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