BoatsToGo, Miami FL
"Eliot", Owner (?) or Sales Manager Failure to supply replacement parts under warranty, Failure to adhere to warranty agreement

Mr. "Eliot" (Last Name Unknown) at BoatsToGo.com has made a serious mistake by not listening to his customer and choosing to argue his philosophy rather than supplying Warrantied replacement components for products he sells through his business at BOATSTOGO.com, based in Miami Fl.

I have ordered, and received a model SK470 Inflatable KaBoat. The boat required an inspection by me, as I would do for any product ordered and received over the internet. This was an approximate $800 purchase.

After initial testing in a local lake, nothing was found to be amiss. However, upon a very careful inspection of the boat inside my home, I discovered a crack in the motor mount plate attached to the boat's transom; The outer black panel has a cracked screw mounting hole, which could certainly lead to more difficulties later in the boats life, AFTER the warranty is expired.

Company: BoatsToGo, Miami FL
Country: USA
Address: 1945 NE 149th St, N
Phone: 8662997740
Site: boatstogo.com

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