Metro PCS
Misleading, Doesnt honor REBATES

I went to this company to inquire about their services. The cashier (aaziz) informed me that they had a special on the new Huawei Activia 4G. The phones were 199.00 but you got a 50.00 rebate. I said great I will take 3 of them. Well he only had 1 in stock and suggested that I got to Best Buy for the other 2, and come back to his store to activate them; which I did. 10 weeks later... I still have NO REBATES. 2 of them they wont honor because they say Best Buy is not an authorized purchase location, and the one I do qualify for seems to never be coming. I spent $745.00 that day switching my service and have not recieved anything back thus far. I called the store and they told me to call corporate, I called corporate and they told me to talk to the store, I called corporate again and they told me to call the rebate center, I called the rebate center but there is not a live human to speak to, then I called corporate again and they told me to go back to best buy. Needless to say I got no where.

I would like to also add in conclusion, that the service is not very reliable, and my daughters "new" already stopped working... They told me to go to an authorized service center... Not thinking that will help.

I truly hope this help someone whos thinking of switching to this service. Worst mistake ever!!!

Company: Metro PCS
Country: USA
State: Connecticut
City: Vernon
Address: 243 Hartford TPKE
Phone: 8608720352

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