Virgin Mobile
Unable to return a simple double charge of $45's

Virgen Mobile charge me twice on July 13th for the amounts of $45's each I asked if they could return one of the charges and all they did was give me the run around treated me like I was either stupid or an idiot or lie to me and just continue to try to trick me these calls where done on July 13th, 14th, and 15th.

So I started a charge back (on July 16th) and when I got my money back through my credit card they suspended my account. Now I have to buy a $45 top up card and they'll un-suspend me (as if it was an extortion fee) and then they'll let me use my phone again. They want those $45's that they stole from me so bad it's ridiculous fine you'll them I give up, there is no way of talking to this company and they still insult me by everyone telling me different lies.

All I want now is to have my phone active again to just be able to transfer it to a different phone company and I'll be on my marry way but this will cost Virgin Mobile a lot more then $45's that they are stealing.

Company: Virgin Mobile
Country: USA
Site: virginmobileusa.com

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