Virgin Mobile
Double charged

After taking money from my prepaid card Virgin Mobile also charged my bank. They have refused to issue a refund for the double charge, My bank did a fraud investigation and got my money back right away and now Virgin mobile has suspended my survive. Remember they double charge me and now I can't use my phone and it was already paid for by a top up card. I am reporting them to as many agencies as I can for fraud. I have seen tons of bad reviews now that I started to look into their cust serv, I wish I would have seen them before I paid for the phone.

Company: Virgin Mobile
Country: USA
Site: virginmobileusa.com

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