Guardsman Furniture Protection
They don't stand behind there service

I Have a significant blemish of sorts on a recliner I purchased from Bassett furniture. I Purchased the 5-year warranty for my furniture from Guardsman so I requested a service request. I naturally felt confident that they would honor there service when they say and I quote " Rest assured knowing your furniture is protected by the Guardsman Elite Furniture Protection Plan. You'll have confidence knowing we're backed by the Valspar Corporation, serving fine furniture manufacturers finish needs for over 190 years"

I followed their protocol, sent them by mail the required receipts, emailed the pictures etc. Over two weeks pass I have yet to hear from anyone. I log onto their website for a "service status "and it said my assigned ID is not valid so I called them. They said that my claim was denied.

Company: Guardsman Furniture Protection
Country: USA
Site: guardsman.com

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