Xoom Money Transfer
Very bad customer service

Hello,

I'd elevated a demand to Xoom (something supplier which supplies money-transfer providers from Usa to India) for growing my move restriction. To my shock, the demand got refused. I called-up their conformity division to check on the key reason why this occurred. The client support authorities are extremely extremely rude in addressing the concerns and were yelling on me

They informed their corporate workplace refused it since my revenue did not complement the membership to improve my move restriction. Thatis definitely good and I am aware that. I had been attempting to clarify her this 1 of my buddies first got it authorized, once the standard began shouting actually "you-can't evaluate oneself with others". Its an easy solution "that you don't get competent since your profits aren't adequate to improve your move restriction". It's that easy. The very first consultant who talked in my experience was also rude. She hung-up on me as well as never I'd like to speak. I informed her "Easily had recognized the client support could be so rude, I'd not need exposed a merchant account with Xoom". She was wondering me easily desire to shut my consideration and he or she might still do it away

Exactly what the nightmare? Just because a client includes a problem, you'd just let that individual leave disappointed?

The 2nd one was similarly rude. At-one degree, I got pissed-off and informed her to prevent and I would like to speak. Subsequently, after I completed requesting my concerns, there is no solution in the other end. I believed actually she hung-up on me and stated "Hello" for handful of occasions. Guess what happens her solution was?"Friend, why would you keep saying hello hi? That you don't need me to speak. Will I answer your issue today?". Is that this the best way to keep in touch with an individual?

Xoom customer support sucks. The support authorities are arrogant and rude. I had been completely disappointed. I'd never suggest it to anybody. I'm searching for additional suppliers who provide support

Company: Xoom Money Transfer
Country: USA
State: California
City: Union City

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