Kaufman's Wedding World
The dress I ordered and paid for in full was never delivered Requested a refund but never got my money

I ordered my dress on 1/3/04 for an event that was to take place on 6/5/04. I called several times before the event, and was told that the dress had not arrived. I was assured that the dress would definitely be delivered on or before 6/4/04. On 6/4/04, I called, and the dress had still not been delivered.

I requested a refund, and was told by store employees 3 times that the refund would be made. The 4th time I called the store, I was advised that my best bet was to call another #. They gave me a #, and I called. It was a help line that only gave me the option to leave a voicemail or to e-mail. I left voicemail and sent e-mail 3 times each.

I did receive 2 voicemail messages on my machine to the effect that "This is so-and-so from Wedding World. We'll call back." When I tried to call the # from which those 2 messages were called from, the message was that I couldn't call that #.

I sent my last e-mail and left the last voicemail message on 7/21/04. I haven't heard from them again. They owe me almost $300, and I'm not willing to let this drop.

Company: Kaufman's Wedding World
Country: USA
State: Maryland
City: Frederick
Address: 1301 E. Patrick Street
Phone: 3016957898

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