Econo Lodge
Customer Service/Cleanliness

Greetings,

I arranged an area on priceline.com and that I am an option lodge associate. Whenever we reached the resort the desk worker stated I had been not permitted utilize my details to-go towards the area since I arranged it online. Well, I've completed this often before and not was a problem. Is that this a brand new plan?

Then we reach the area and there is a filthy towel dangling about the doorway and bathtub hadn't been washed. Named front desk she directed anyone to the area we'd walked out-but all-they did is obtain the towel. Subsequently, change television on also it was all cold. Needed the maint. Person come fix that.

Visit eat breakfast and you will find small bugs moving about the counter where the meals and drinks were. Which was enough to show me from there. I've never had this type of poor encounter at an econo lodge and we've remained at a lot of them. I'd prefer to be paid for that 2 evenings we slept there somehow. I understand it had been cheap but that attempts me from actually staying in another Econolodge.

Thanks for almost any help you are able to provide me.

Diane Karavolos

Company: Econo Lodge
Country: USA
State: Florida
City: Kissimmee

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