Ecnon lodge
Sustomer service refund
- 09-22-2009
- 22
I recently examined into an Econo Lodge resort in Fort Myers FL. The area smelled like urine the moment I popped the doorway, and so I instantly returned towards the enrollment office and requested to get a return. They explained the wouldn't cost me card and offered me a bill showing I'd be cost nothing. Fourteen days later they charged my card for approximately $50 bucks. After I named the resort these were totally unhelpful, declaring they might not discover the cost. I subsequently named customer support and after 6 telephone calls and 3 months the problem continues to be not solved. The client support brokers maintain providing me the run-around about not have the ability to discover the cost, challenging that I deliver them a duplicate of my bank statement. Easily do not get my money-back I plan to prosecute. I'm also likely to contact the greater business agency and Master Card about fraud.
I strongly encourage no body to remain at Econo Lodge later on.
Company: Ecnon lodge
Country: USA