Lowe's
Misleading practices to promote sale of services

The Lowe's store is offering to its customers a single window installation for a discount at 99.00 dollars. This offer is advertize by every window on display in the store. There is no asteric or any warnig about hidden fees or charges.

After I had the store professional measure a single window in my house he quoted me a price for the labor in excess of $250.00. When I asked him where is the $99.00 advertized offer, he replied that there is a charge for removing the old window and also that the 99.00 special is applied only when you have more windows installed at the same time.

The estimate was consisting of a single line, without any itemizing of aditional charges whatsoever. I consider this as a classic "bait and switch" sales technique and I am also very surprised that such a practice is employed by one of the largest home improvement chains in the nation.in my view it is clearly fraudulent, misleading and unlawfull to practice in the state of Texas!

Company: Lowe's
Country: USA
State: Texas
City: Carrollton
Address: 1253 E. Trinity

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