Verizonwireless
Verizon is charging me for over 5 months a defective devise I have submitted and every month we clarify with costumer service this fact. They take action take off this charge on my bill

Nov. Of 2011 I sent a defective phone device to Verizon and receipt a replacement. Up to now on their system it keeps on showing every month that this device hasn't been sent on my side. I have provide tracking # of defective device sent on third week of Nov. 2011. This data has been confirm by Verizon side that defective phone has been confirm of receipt twice. I have been confirm and a credit applies to my account and charges are deleted. This is third time that this shows again in my bill charging me $319 for a defective device not receipt as per verizon 's system. I have all proof to show I have sent the return defective device as per request and I do not understand why I am being charge over and over the same device previous receipt this has become a problem already.

Company: Verizonwireless
Country: USA
Address: 4320 N. Sylvania Av
Phone: 18009220204
Site: myverizon.com

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