JB Robinson Jewelers
JB Robinson to big to care about their customers

Whenever you buy gems from JB Robinson be cautious since they're not likely to note that you're necessary to provide your stone in most 6 months to become examined and when anything occurs to it they don't address it. After I returned towards the shop for support they we snotty, rude and served as if they didn't desire to be troubled. While my jewelry was washed it arrived searching only a poor because it did heading in. they do not possess a cruz therefore to be able to get your jewelry washed correctly and refined you've to create it towards the shop, ask them to deliver it out for 7 to 10 business days atleast, only for that. Used to donot discover that out till I acquired so upset from recurring poor customer support but still filthy jewelry that I ultimately simply went down and informed them exactly what they'd done-up until now to create me so sorry to be their client, after which she explained about getting hired delivered down for around fourteen days atleast and do not bother heading throughout the vacation if you have occasion since it requires perhaps longer. How really, very annoying. I believe that it's done intentionally to detour me from getting my stone set for service since they're excellent once they offered it in my experience although not so much after I return for support. I don't get other things from their store, not they care simply because they have a lot of shops it generally does not matter when they reduce me like a client. They've Kay, Leroyis, Jared, Sterling and also the record keeps going. They spoke in my experience really rudely personally and within the telephone. I've discovered my training, I'll be much more cautious with picking out a shop and study everything cause they're not likely to clarify it and review something using the client. The customer support representative explained it's not the purchase individuals work to teach the client, its there work to market. Perhaps you may save your self the disappointment that personally I think by being cautious, or not likely to them whatsoever. Who actually says this is better-off than me. All the best

Company: JB Robinson Jewelers
Country: USA
State: Michigan
City: Westland
Address: Westland Mall, Westland, MI

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