T-Mobile
Plan Changed After Shutoffs and Long Distance Fees Charged

As a former T-Mobile Account Executive in the B-B office in Riverside RI I opted for a regional plan when I left the company.

For $69.99 I was supposed to receive 1000 anytime minutes which included all long distance calls made from NE. They shut my phone off in October. I paid them $94.00 via my Visa and service was restored. Two days later the shut it off again and said that I had to pay $134.00 for service restoration. Four days later they did the same thing demanding $200.00 plus. I gave it them.

When I called customer service they told that they changed the plan and that I had to pay for all long distance calls. They said that they where not required to inform me of such. For that amount of money I could have gotten thousand of minutes. I told them to stuff their service and went another carrier. The only thing missing from T-Mobile is the mask and the gun.

Company: T-Mobile
Country: USA
State: Rhode Island
City: Riverside
Address: 34 Hemmingway Drive

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