Tmobile
Internet plan turned on without my approval, refused $100 refund
- 11-05-2011
- 15
I have been with Tmobile for many years and always using voice plan only. But two months ago, they turned on internet plan for $50 a month. But I never requested that service or gave any approval to that service. I am not aware that service it on at all.
My cell phone use internet at home or office because both places had WIFI installed.
When I found out this and called Tmobile, they acknowledge I never asked or gave approval to turn on the internet data plan and they stopped that service. But they refused to refund the unwanted service which are two month, $100. This is a crime of Tmobile.
Company: Tmobile
Country: USA
State: California
City: Palo Alto
Phone: 18008662453
Site: t-mobile.com