Virgin Mobile
Would not refund or own up to their own mistake

During the night between Oct 19 and 20th, Virgin Mobile took money out of my bank account without authorization. I do not, I repeat, I do NOT, use "auto-pay". They were not allowed to take money, but did! And this caused my bank account to charge an overdraft because they withdrew more money than I had in there. And guess what, they say: "We will be refunding the money we took, but we will not refund the overdraft fee." Um, YOU CAUSED THE FEE, not ME! Had you not taken out the money, I would not get the fee slapped on me.

So two thumbs down for Virgin Mobile.

Company: Virgin Mobile
Country: USA
State: New Jersey
City: Warren
Address: 10 Independence Blvd
Phone: 18883221122
Site: virginmobileusa.com

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