Ioptics
Poor customer service

I bought a set of prescription spectacles on 3/18/09 at a price of $740 settled entirely at period of purchase. Spectacles arrived in having a damage and needed to be sent again. I acquired spectacles and after sporting for an hour or so they started to harm and quit an enormous indentation on my nose. I returned for an change-the nose station was transformed-nevertheless-this changed the positioning of the modern contact, making my perspective significantly less than obvious. After I returned to determine what might be completed to treat this I had been informed it had been "me" which the glasses were designed to the right specifications-I had been only a "challenging" client - I ought to attempt to get accustomed to the spectacles-my issue was they were fresh. Notice-my spouse and that I have invested over $8000 on glasses within this location in the last couple of years! They're really happy to consider your cash-but when there's an issue they blame the client.

I'd like my $ back to ensure that I will buy new spectacles elsewhere. I can't view without spectacles and can't afford to absorb a $740 reduction.

Company: Ioptics
Country: USA

  <     >