JC Penney
Optical Department Service

I'd to hold back in person 45min simply to be informed my spectacles weren't in yet. I went directly into discover if my spectacles were prepared for get, and also the worker stated for me personally to register, that we did. I informed her, "I simply need to know when the spectacles are here however." And she said 'That's what most people are below for." When I lay and waited, I realized that others were purchasing glasses, not only picking up glasses.

After 30min I requested again, and he or she said I'd to keep waiting. After 45min she named my title, examined and explained these were not in yet. I had been unhappy, and that I stated, "that's a heck of the method to operate a company." She replied with "actually kids need to delay in-line."

She might have simply examined rapidly to determine if my spectacles were prepared, of course if these were I really could have waited, or even, I really could simply have remaining cheerfully. Or, when they don't wish to quit the things they are performing to check on to determine if your clientis spectacles are ready, they might possess a listing of titles showing the spectacles were ready, that's updated each nights shipping, and damage the title down once the spectacles are acquired...

Exactly What A waste of good-will; they did most anything properly, and also the one worker decreased the basketball...

Company: JC Penney
Country: USA
State: Arizona
City: Peoria

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