Sephora
Worst customer service of my life - Manager on Duty at Valley fair on Tuesday 11/17 at 7pm
- 06-08-2010
- 33
The manager on duty at the Valley Fair Sephora on Tuesday 11/17 at 7pm was so rude! I bought the airbrushing makeup machine at the store but they were out of my color so I ordered online. I got it in the mail and it came broken. I went to return and the manger on duty said its not her problem and she doesnt work for the online store. All I wanted was a fixed makeup pod, i spent a lot of money on this machine. I dont know why the Asain manager on duty was being so MEAN! She told me that if i didnt like what she was telling me that I could go ahead and return the entire machine online... I didnt want to return it, I just wanted one that worked!:- (Now i regret ever buying anything at Sephora.
All I want is what I paid for, a working foundation pod color #6.
Company: Sephora
Country: USA