Shutterfly
Lack of performance

Somebody has switched the corporation to the computers and off-shore accounts. Positioned an order on 6 Spetember and guaranteed by 9-15 at newest. Couldn't get any reaction until "five business days after delivered". Then we discover from USPS the delivery quantity we received was unacceptable - it had been never delivered. After lengthy store with horrible audio got a woman in India that couldn't comprehend - she could not even mean Texas. Delivered two emails to customer support - no solutions but nowadays got an autoresponder inquiring how my cs encounter went! They've guaranteed to reorder and "facilitate" however it may be the 21st, no images, with no organization reaction. A really heartbreaking situation of the great organization being absorbed by technocrats who've overlooked the custome

Company: Shutterfly
Country: USA
Site: shutterfly.com

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